Terms & Conditions

Find the product(s) you want on the HardkoreKlothing.com website

Select the size you require and press ‘Add to Basket’

Once you’ve added all of the items you require to your basket, select checkout option

You will be asked to input your shipping & billing details

Review your order to ensure all items & details are correct

Press ‘Place Order’

You will then receive an order confirmation via email to the email address provided at the time of ordering

In the unlikely circumstance we’d be unable to fulfil your order for whatever reason, an email will be sent to the address supplied by yourself when you placed the order explaining the issue that may have arose.

Remember to check your basket and delivery information to ensure your order is correct before pressing the ‘Place Your Order’ button, as we may not be able to amend your order once it has been submitted.

HARDKOREKLOTHING RESERVES THE RIGHT TO REJECT OR CANCEL YOUR ORDER FULFILMENT OF ALL ORDERS ON THE HARDKOREKLOTHING WEBSITE. WE EXPLICITLY RESERVE THE RIGHT NOT TO ACCEPT YOUR ORDER FOR ANY OF THE FOLLOWING REASONS:

The product is not available / in stock

Your billing information is not correct or not verifiable

Your order has been suspected of fraudulent activity

We could not deliver to the address provided by yourself

Force Majeure

In the event of misspelling, pricing or other errors or mistakes in the website information

DATA CHECK

We may run some checks on your details before we ship your order. These checks may include verifying your address and payment details linked to your order. Any orders found to be made under fraudulent pretences will be followed up with an investigation.

USER CONTENT

When you transmit, upload, post, e-mail, share, distribute, reproduce or otherwise make available suggestions, ideas, inquiries, feedback, data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials (“User Content”) on the Site, you are entirely responsible for such User Content. You hereby grant to us a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such User Content throughout the world, in all media now known or hereafter developed, for any purpose whatsoever, including without limitation, developing, manufacturing, distributing and marketing products.

You represent and warrant that you own or otherwise control the rights to your User Content. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing, sharing, distributing, reproducing, or otherwise making available User Content that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, fraudulent, inaccurate or misleading; (d) you were compensated for or granted any consideration by any third party; or (e) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party.

We are in no way responsible for examining or evaluating User Content, nor do we assume any responsibility or liability for the User Content. We do not endorse or control the User Content transmitted or posted on the Site and therefore, we do not guarantee the accuracy, integrity or quality of User Content. You understand that by using the Site, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances will we be liable in any way for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content transmitted, uploaded, posted, e-mailed or otherwise made available via the Site. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

You acknowledge that we have the right (but not the obligation) in our sole discretion to refuse to post or remove any User Content and we reserve the right to change, condense, or delete any User Content. Without limiting the generality of the foregoing or any other provision of these Terms and Conditions, we have the right to remove any User Content that violates these Terms and Conditions or is otherwise objectionable and we reserve the right to refuse service and/or terminate accounts without prior notice for any users who violate these Terms and Conditions or infringe the rights of others.

Deletion of User Content

If you wish to delete your user content on our website or in connection with our mobile applications, please contact us by email at service@harkoreklothing.com and include the following information in your deletion request: first name, user name/screen name (if applicable), email address associated with our website and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 10 business days to process your deletion request.

Customer

Countries outside of the European Union may be subject to additional duties to be paid.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these is necessary to release your order from customs on arrival.

The final value of your order does not include any additional duties required. The carrier, prior to delivery, will inform you of the additional duties.

If you refuse to pay the duties to release your order, the order will subsequently be returned back to the HardkoreKlothing warehouse and refunded. A shipping & handling fee may be deducted from your refund.

By law, HardkoreKlothing is required to state the correct amount paid for any outgoing international package. Any requests to change this information will be denied.

Gift Cards

Once a gift card has been issued, the card becomes that customers’ property.

Gift Cards cannot be used in the purchase of another Gift Card.

HardKoreKlothing reserves the right to refuse or cancel a gift card without any further discussion.

Gift cards have a validity of 12 months, and don’t need to be spent all at once.

If a gift card is used as payment, refunds will be refunded back onto the original gift card.

Discount Codes

Only one discount code can be used per order.

HardkoreKlothing reserves the right to refuse or cancel the use of a discount code without any further discussion.

Usage of discount codes are subject to stock availability.

Promotional Offers

Promotions may vary across stores.

To qualify for free shipping, you need to order from your dedicated store.

VIP Loyalty Reward Points

VIP Reward Points are only applicable to registered users, and not guest accounts.

For every 100 Points Members earn in the VIP Program, Members will be eligible to receive a Reward redeemable for £1 off the purchase of any eligible products or services online at hardkoreklothing.com. Rewards are automatically added to Member’s account and 100 Points are automatically deducted for every £1 Reward issued. Multiple Rewards earned at the same time are automatically combined in Member’s account.

Rewards may be used in conjunction with other Rewards and most other discounts or offers toward the purchase of products, not to exceed purchase amount. Some exclusions may apply and there is a limit of one (1) Rewards/discounts/offers per transaction. No photocopies or facsimiles accepted.

Rewards are not valid on prior purchases, certain products and services, purchase of HardkoreKlothing Gift Cards and eGift Cards or for tax or none-product fees. Rewards are not redeemable for cash and no change/currency will be given for Reward redemption. Members may be notified of additional ineligible products and services. Other restrictions may apply. Lost, stolen, or expired Rewards will not be replaced.

Except as provided for in the VIP Program, Rewards are not transferable and may not be combined among VIP Members or conveyed by any means to anyone. Rewards are not transferable through a Member’s estate and may not pass to Members’ successors and assigns. Rewards do not constitute property of the Member.

Earning Points and Benefits as a VIP Rewards Member (“Member”)

Members of the HardkoreKlothing VIP Rewards Program (“VIP Program”) earn points (“Points”) for every £ pound spent on Eligible Product Purchases (as defined below). Points accrue when a Member’s unique VIP Program Member ID is linked to your user account ID at the time of sign up or purchase for online Eligible Product Purchases. Under the VIP Program, “Eligible Product Purchases” means purchases of products as advertised online. Gift card purchases are excluded. Members also have the ability to periodically earn bonus Points. Bonus Points help a Member earn Rewards faster. HardkoreKlothing has the right to make the final decision on whether a purchase qualifies for Points (or an action qualifies for bonus Points) under the VIP Program.

The VIP Program is free to enrol. There are three (3) eligible tiers of Membership. The Member will graduate to the next tier automatically upon meeting the tier’s qualifications as follows:

Point calculations are based upon £ pounds spent at checkout on Eligible Product Purchases less any £ pounds spent on tax, shipping charges, delivery charges, restocking fees, rebates applied at the time of purchase, the £ pound amount of the purchase of Gift Cards and eGift Cards, the £ pound amount of any Gift Card offer with purchase or other excluded charges.

Members do not earn Points for the amount of any Reward redeemed or discounts applied to an Eligible Product Purchase. When Members return products to the store or by mail, Points previously posted to Member’s Account for that purchase will be deducted from Member’s Account. Other exclusions may apply. Points and Rewards have no cash value, are non-transferable, except as specifically permitted in connection with certain promotions..

HardkoreKlothing is not responsible for communications, including Rewards, lost due to communication issues including change of address or other contact information. Points that remain on Member’s account two (2) years from the date earned will be forfeited. If the VIP Program is terminated or the Member’s account is closed, any remaining earned Points will be forfeited. In the event that a Member returns merchandise that was partially or wholly paid for with a Reward(s), the Reward(s) used in connection with such a purchase shall not be reissued and no Points representing such Reward(s) shall be reissued to such Member’s Account. In these cases the Member forfeits the Rewards(s).

HardkoreKlothing reserves the right to change the terms and conditions of the VIP Program at any time without notice. All Points and subsequent Rewards must be earned and used according to the terms and conditions of the VIP Program as of the date the Points are earned.

Points are not transferable and may not be combined among VIP Members or conveyed by any means to anyone, including through a Member’s estate and may not pass to Members’ successors and assigns.

Intellectual Property Rights

HardkoreKlothing owns all intellectual property rights in the website and in the material published on it. These works are protected by copyright laws worldwide.

Permission is granted to temporarily download one copy of the materials (information or software) on HardkoreKlothing’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials, use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on HardkoreKlothing’s web site; remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by HardkoreKlothing Ltd at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

  • Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

For our full details relating to Klarna payment processing, please visit out Klarna FAQ page.

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